deliver and demonstrate value in healthcare marketing

Recently, we shared Fathom’s framework for how healthcare marketers can explore and adopt AI to advance their organizational and team goals. The main takeaway: start with why; then, you’ll be ready to explore what. As we explore AI’s possibilities with marketers, we’re often asked, “Where do I start?” That question is a bit of a trap; there are many potential …

AI Empowered: exploring artificial intelligence in healthcare marketing

Artificial intelligence (AI) gives healthcare marketers the power to enhance patient engagement, optimize journeys, and unveil deep insights. This era of digital innovation represents a unique opportunity to elevate care standards and operational efficiency to achieve superior patient outcomes and organizational excellence. Yet, just as with any emerging trend, separating the AI hype from reality can be difficult.   That’s why …

lead change + build a marketing powerhouse

Marketing leaders are being asked to do more with less. But smaller budgets don’t have to mean less business impact. You can continue to do more sophisticated marketing despite resource constraints if you have an intentional plan informed by your organization’s unique circumstances and learnings from market leaders. This is the perspective Barbara Moreno, VP of Marketing at Allied Universal®, …

the generation fallacy in higher education marketing

You’re too focused on the generation of your audience. Everyone in higher ed marketing and admissions is too focused on generation.

I understand why. It’s near impossible to avoid the headlines, case studies, and webinars explaining how prospective student expectations have evolved as Millennials pass the torch to Gen Z. “But what does that mean for you?” the experts ask, implying a promise to answer.

I’m here to tell you it’s all clickbait. Generational shifts aren’t driving the evolution of student expectations, just as generational shifts aren’t driving consumers to choose Amazon over big box stores.