Fathom Blog

News & analysis on digital marketing & analytics

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Losing Rank? Over-Optimization Might Be Your Problem

Google recently announced they are working on a search ranking penalty for sites that are “over-optimized” or “overly SEO’ed”. Read the recap on Search Engine Land.

As a full-service digital agency, with our roots in SEO, Fathom is used to the changes and is prepared to react quickly if we see drops in organic keyword rankings. After all, one of our core values is “Make Order From Chaos“. We saw this update coming a few months ago and put measures in place with our sites before the vague Google news hit the internet.

Our efforts to understand the changes (and taking action quickly) can be beneficial to others dealing with the same updates by Google. Well-aligned optimization tactics are what it took over the years to rank for highly competitive keywords, and those tactics are still important… however we can expect Google to continue to make changes to overly optimized sites with the intention to improve their search results and drop rankings for low value content. Below are some practical tips to help you in efforts to “un-optimize” your high traffic landing pages that have dropped a few spots in the organic keyword rankings. If your site pages have low value content and have been de-indexed from Google completely, there may be bigger issues at hand that this post will not solve.

The Situation:

You have secured a top 10 competitive keyword ranking for a long while, and the ranking has dropped, and worse yet… the ranking URL has changed. You feel the intended ranking page is optimized to the best of its ability, and the inbound links support the keyword focus, yet you are scratching your head as to why your aligned efforts aren’t moving the needle.

The Reality:

Google is constantly making algorithmic changes and you are at their mercy. Ranking reports and ongoing analysis allow you to review trends as they relate to keyword rankings. Sometimes proper tweaking of content or more inbound links can move the needle in the right direction – but there is a need to dive deeper if you are at a standstill or the rankings continue to drop. With the flip of a switch Google can decide to rank a lesser desired page, but in Google’s eyes the page is more naturally optimized, and not “over-optimized”.

What to Check:

  • Determine what’s common among the top 10 ranked results? (How does your site compare?)
    • Title tag, description/snippet, on-page content, inbound links and quality, social media shares, domain authority, freshness of content, keyword density, does the homepage or interior page rank?
  • Review keyword synonyms highlighted in the SERPs
  • What are strong keyword modifiers that are still ranking? Here are some tools to help find keyword variations:
    • Google Analytics > Entrance Keywords to Landing Pages
    • Google Webmaster Tools > Your site on the web > Search queries
    • Google Suggest
    • Google Related Searches
  • Do you have top rankings for the keyword modifiers? Can these offset the drop in the strategic keyword ranking while you are revising your optimization tactics? Can these keywords reinforce the strategic keyword ranking?
  • Take a technical deep dive looking at crawling issues and internal linking structure
  • Perform an on-page ranking analysis using tools, data and experience (why did Google decide to rank a page that isn’t as good of a fit?)

Start Testing:

  • Use the data above to start revising the way you optimized your pages that have recently dropped – think about creating sustainable content!
  • Get all the SEO foundation basics and technical optimization cleaned up
  • Start lowering the keyword density and closely check the keyword ranking movement, traffic and conversions
  • Tweak the anchor text on inbound links to be more natural (remove low value links)
  • Tweak the anchor text on internal links to be more natural (do you have too many links pointing to a select few pages?)

Long Term Solution:

  • Re-evaluate your information architecture and directory structure. This could be preventing proper crawling and competitive keyword rankings
  • Remove any technical and crawling roadblocks. Review site load time. Poor usability could be a hindrance as well.

Tools for Support:

  • SEO analysis tools – BrightEdge, SEOmoz, Raven Tools, etc.
  • Google Analytics
  • Google Webmaster Tools
  • SERP spot checks
  • Firefox and Chrome plugins for quick spot checks of your site and competitors (i.e. Search Status)

Are there other keyword optimization tactics or experiences you would like to share? Please leave a comment below!

 

Building a Solid Technical Foundation

Just as bricks and mortar provide a firm foundation for your home, the technical foundation for your website is critical to maximize rankings and conversions.

It’s no secret that major search engines are factoring user experience into their rankings.  One method for search engines to determine if the user will have a positive experience is to see how much planning went into the fundamental configuration of your site.

That being said, here are 5 building blocks to a successful technical foundation for your site:

  1. Make sure you have a favicon.ico file.  This is the graphic symbol that appears before your URL in your browser.  This may seem trivial, but with a new website that we recently set up it was the first file that Google looked for!  Browsers look for it too, so take a few minutes to create one.
  2. Do you have a robots.txt file? Every major search engine will look for this file to determine whether or not to index certain portions of your site.  Be sure it points to your sitemap file, particularly if your sitemap is not named sitemap.xml.
  3. Have an up-to-date sitemap.xml file. Having this roadmap for the search engines to follow is essential to getting the maximum amount of your web pages indexed.  Check Google Webmasters frequently to verify that you do not have errors in your sitemap.  By eliminating sitemap errors, we recently had a site improve its “submitted-to-indexed” ratio by 25%.
  4. Clean up those broken links! Don’t send the search engines looking for pages that don’t exist.  Broken links are a dead giveaway for a site that is poorly maintained.
  5. Does your site load in 5 seconds or less? You may not mind waiting for those cool graphics on your site to load, but this can seriously hurt rankings and conversions.  A study by Amazon indicated that 100 milliseconds of load time equaled 1% loss of revenue.  Speed up those pages!

Building your house on a shaky foundation is never a good idea, so make sure before you start adding content or driving PPC clients to your site that your technical foundation is solid.

 

Just as bricks and mortar provide a firm foundation for your home, the technical foundation for your website is critical to maximize rankings and conversions.

It’s no secret that major search engines are factoring “user experience” into their rankings. One method for search engines to determine if the user will have a positive experience is to see how much planning went into the fundamental configuration of your site.

Here are 5 building blocks to a successful technical foundation for your site:

1. Make sure you have a favicon.ico file. This is the graphic symbol that appears before your URL in your browser. This may seem trivial, but with a new website that we recently set up it was the first file that Google looked for! Browsers look for it too, so take a few minutes to create one.

2. Do you have a robots.txt file? Every major search engine will look for this file to determine whether or not to index certain portions of your site. Be sure it points to your sitemap file, particularly if your sitemap is not named sitemap.xml.

3. Have an up-to-date sitemap.xml file. Having this roadmap for the search engines to follow is essential to getting the maximum amount of your web pages indexed. Check Google Webmasters frequently to verify that you do not have errors in your sitemap. By eliminating sitemap errors, we recently had a site improve its “submitted-to-indexed” ratio by 25%.

4. Clean up those broken links! Don’t send the search engines looking for pages that don’t exist. Broken links are a dead giveaway for a site that is poorly maintained.

5. Does your site load in 5 seconds or less? You may not mind waiting for those cool graphics on your site to load, but this can seriously hurt rankings and conversions. A study by Amazon indicated that 100 milliseconds of load time equaled 1% loss of revenue. Speed up those pages!

Building your house on a shaky foundation is never a good idea, so make sure before you start adding content or driving PPC clients to your site that your technical foundation is solid.

 

Changes to Internal Links in Google Webmaster Tools (Not Rankings)

Late last week, Google made some tweaks to the way Google Webmaster Tools is reporting links. In a move that has both please and confused webmasters, Google is now considering links from subdomains (as well as non-www and www versions) as internal links instead of external links as they were previously considered.

Webmasters are happy with the change because it means their internal links in Webmaster Tools are just a little bit cleaner and more accurate. Google had the following to say about the change:

Most people think of example.com and www.example.com as the same site these days, so we’re changing it such that now, if you add either example.com or www.example.com as a site, links from both the www and non-www versions of the domain will be categorized as internal links. We’ve also extended this idea to include other subdomains, since many people who own a domain also own its subdomains—so links from cats.example.com or pets.example.com will also be categorized as internal links for www.example.com.

The confusion was caused by an unclear answer as to whether or not this change only had an effect on Webmaster Tools data, or if it affected the ranking algorithm as well. Luckily, in a Google+ post yesterday, Google employee Pierre Far clarified that the change only affects the way data displays in Webmaster Tools. The start of his post was worded in an entertaining manner to be sure:

Dear webmasters: A lot of people have seen the recent announcement about the recent reorganization of backlinks in Webmaster Tools and are saying it’s a reflection of a new way that Google handles links for ranking purposes.

Wrong.

So there you have it. More accurate linking data display in Google Webmaster Tools, and absolutely no effect on rankings due to the change. Have fun reviewing your updated reports!

 

“We Want Prenup, WE WANT PRENUP!” Advice for choosing a website designer, developer, host and webmaster

Your website looks outdated, does not live up to modern usability expectations and no longer reflects your company’s image.

It’s time to drop the old website and get you an upgrade.  However, this is not a decision you should take lightly and deserves a good amount of forethought, <cough> Paul McCartney.

I'm getting paid to make all changes!  Big or small ya'll!

Because dealing with multiple vendors is inefficient, it is best to work with a single partner, one that can design, develop, host and maintain your website.  Think of this pairing, between your company and your vendor of choice, as a Hollywood power couple combo like Bennifer or Speidi.  It may seem like the perfect match in the beginning (tabloid-worthy), but do you have an exit strategy if things turn sour?

Questions to ask your possible partner:

  • What is being considered when designing my new website?

    Will the website be designed from a pure IT standpoint in which the developer believes all users should think like them and thus be able to use the “logical” interface?  Will the site be designed by a pure designer who has created a beautiful, unique design and interface that only his peers would find “intuitive”? Or, will the design be user-friendly to the majority of the traffic you’re trying to reach for your business?

    No matter who is designing your website, there needs to be a discussion of your goals and marketing objectives as they relate to the site.  The site needs to be designed to fulfill your goals and not the creative ambitions of a designer.

    In addition, past analytics should be reviewed by your design team to better understand your visitor’s behavior.  If no analytics are available, analytics should be installed and let run for at least a month to gain that valuable insight.

  • Will I have the freedom to make changes?

    As your business will undoubtedly have announcements to make and the occasional new development, you’ll want the ability to make small graphic and content changes when needed.  There needs to be a content management system (CMS) that will allow you to make changes with little to no technical knowledge.Be very skeptical of “proprietary CMS” solutions.  After investing tens of thousands of dollars, a proprietary CMS can be used to keep you in your unhappy relationship like Ike and Tina.

    Even if an open source or an off- the-shelf CMS is used, it can be poorly implemented, resulting in the inability to easily make seemingly simple changes. Such a scenario makes an apparently basic change a massive undertaking.

  • How much will you charge me for website updates?

    When changes are needed beyond your technical ability or beyond the scope of the CMS, how much will they charge you to implement the changes?  ‘Speed away’ as fast as you can (running away is too slow) from the negotiation table if they are not willing to allow you to make basic changes and want to charge you for every single change.I have seen simple content changes cost hundreds of dollars.  This will lead to a rocky relationship and undoubtedly break you apart faster than a 10 year old love child.

  • If we, not saying we will, break up… will I be able to take my website with me?

    Make sure there is a safe exit strategy in case you end up having “irreconcilable differences”.  If a proprietary CMS is in play, can the entire site be exported to another CMS easily?  Ultimately, what will a breakup cost me?  Get that prenuptial agreement in place before you make a commitment.

Most of us are looking for healthy, stable relationships.  By asking the questions above, you can make sure your next partnership is built on a solid foundation, ensuring that you enjoy all the benefits, including ROI!

If you are in the market for a new website, please consider starting a relationship with Fathom Online Marketing.  We just might be that special somebody you have been looking for all your life! <wink>

 

Keep Your Page Weight Down

Of course graphics look spectacular on your Web page. But if your goal is to drive traffic to your site and you’d like to employ SEO tactics, taking up your screen with Flash or large pictures won’t help. And it can oftentimes keep your visitor waiting for your visuals to load, weighing down your website.

Without text – and the proper placement of that text – your site may suffer in the SERPs. Get keywords high up on your Web pages (in the header, in breadcrumbs, in paragraphs that are at/near the top of the page) to help boost strategic keywords.

The key is balance.

When  you’re using graphics or pictures, be sure they enhance your website by helping the reader understand the branding of your site, or help direct the visitor to perform the action you’d like them to take.

Ask  yourself:

• Is your text clear and concise?
• Are call-to-action buttons surrounded by white space for visibility?
• Do all links work properly?
• Is your site easy to navigate through?
• Are there enough quality keywords on your pages to bring customers to your site?

Rather than keep your customers waiting, keep ‘em happy and put your website on a diet free from heavy graphics.

Fathom knows how to optimize websites for key performance. Contact us to see how we can help increase your Web traffic.

Image provided by daveynin on Flickr

 

WordPress SEO Secret: Switching Post H1/H2 Tags

WordPress SEO

I’ve used several different content management systems over the years, and WordPress is by far my favorite.  Not only does WordPress allow you to install pre-designed themes that can be hacked to your specifications, it also creates very SEO-friendly websites.  While its use was initially dominated by bloggers, WordPress is quickly becoming the CMS of choice for many static industry and business websites, as well.

In spite of how optimized most WordPress themes are for search engines, there are still a few behind-the-scenes tweaks that webmasters can do to make their sites even more SEO-effective.  I recently discovered one easy-to-implement WordPress hack that might come in handy for some Fathom Blog readers.

About <h1> and <h2> Tags on WordPress Websites

Many of you already know the basics about <h1> and <h2> title tags: they let search engines know what the most important titles on a page are, with <h1> designating most significant title and <h2> designating secondary titles and headings.  On any given website page, the title that you want the search engines to pay the most attention to should always be surrounded by <h1> tags.  Less important titles and headings that separate a page into different sections should instead use the <h2> tag, which gives them less weight as a page descriptor.

When it comes to the homepage main index of most WordPress website themes,  the <h1>/<h2> relationship is perfect.  Your website title, which is the most important descriptor of the homepage, is automatically wrapped in <h1> tags, and the website description is wrapped in <h2> tags.  In the content beneath the header, individual post titles are also wrapped in <h2> tags.

Here’s an example  of what the <h1>/<h2> tag relationship looks like on a WordPress homepage:

<h1 class=”sitename”>Website Title</h1>
<h2 class=”sitedesc”>Website Description</h2>

. . .

<?php if (have_posts()) : ?>
<?php while (have_posts()) : the_post(); ?>
<div>
<h2 class=”postTitle”><a href=”<?php the_permalink() ?>”><?php the_title(); ?></a></h2>

And as it is, this is great.  The most important title on the page has an <h1> tag, and the less important titles have <h2> tags.  When you take a look at internal pages and posts, however, there is one glaring problem.

Because WordPress themes pull html from the exact same header.php file for every single page on the entire website, that means that your website title ends up getting the only <h1> tags throughout the site.  The page titles and post titles themselves are delegated to getting tagged with <h2>, which is exactly the opposite of what it should be.  While the title of your website is important to internal pages, the much more vital keywords are usually found in the post or page title.

How to Switch H1/H2 Tags on WordPress Single Posts

Now let’s look at how to easily fix that problem throughout your WordPress website.  A word of warning: always back up your original files before making any html changes to your WordPress theme!

WordPress SEOFirst of all, go into the Edit Themes section of your WordPress admin panel (look in the sidebar and choose “Editor” under the “Appearance” header).    You’ll see all of the template files listed under a “Theme Files” header on the right.  From this, use new tabs to open up the “header.php” file and the “single.php” file (the last one is your single post template).

Now that you have these two files open for editing in separate tabs, take a look at the “single.php” to see how WordPress pulls the same header html into every post on the entire website.  The opening code <?php get_header(); ?> is what calls that common header html onto the “single.php” file.

Since the “header.php” file wraps the site title in <h1> tags, we no longer want to include that html in our “single.php” file.  So the first thing we’re going to do is delete <?php get_header(); ?> from the top of the “single.php” file.

Once you’ve done this, do not hit “Update File” yet!

That “single.php” file now has no direction to pull header code from another location, so we need to put some header code in there for it.  To do this, just click over to the tab where you opened the “header.php” file, highlight all of the text in that file, and copy it.  Now go back to your “single.php” tab and paste all of that code right into the top of the file, where the <?php get_header(); ?> used to be.

Now you can hit “Update File.”  And if you leave everything this way, you won’t notice a single change in your website yet, since all you did was paste the exact same code into the “single.php” file that it had been pulling from the “header.php” file to begin with.

What this now allows us to do, though, is edit the header html code that we pasted into the “single.php” file without affecting the common “header.php” file that is used on the homepage.

After you’ve hit “refresh” on one of your website post pages to make sure that nothing has been screwed up (like I said, it should still look exactly the same as it did before), close the “header.php” tab (you won’t need it anymore).  Go back to your freshly updated “single.php” file and scroll down until you find the code that assigns tags to the website title and description.  It will look something like this:

<h1 class=”sitename” >Website Title</h1>
<h2
class=”sitedesc”>Website Description</h2>

Now change the two “h1″ references to “h2″ instead.  Don’t hit “Update Page” yet.

The last thing to do is scroll down and find the code that assigns tags to the post title.  It will look something like this:

<h2 class=”postTitle”><?php the_title(); ?></h2>

WordPress SEOChange those “h2″ references to “h1″ instead, and now click “Update Page.”  Our initial problem is now solved: the individual posts on your WordPress site now feature <h1> tags.

Cleaning Up the Title Tag Formatting

When you go to a post on your website and hit refresh, however, you are probably going to see that the sizes and formatting of your site title and post title are now all screwy.  Don’t panic; that’s easily solved, too.

The title formatting is messed up because of the class=” . . .” attribute that remains unchanged in updated <h1>/<h2> tags on your “single.php” file.  In other words, your WordPress Stylesheet is telling the web browser that anything with an <h1> tag is supposed to show up big and bold, and anything with an <h2> tag is supposed to show up more diminuitive.

Here’s the simple fix: go into your Stylesheet (style.css) and scroll down until you find the code that defines the formating of the <h1 class=”sitename”> appearance.  It will look something like this:

#underheader h1.sitename {
padding: 0 0 0 0;
position: relative;
font-size: 23pt;
width: 600px;
color: #ffffff;
}

This is the exact formatting that we want for the new <h2> wrapped site title on our redesigned post pages, too.  Just copy that snippet of code, paste another instance of it right below, and change the “h1″ to an “h2.”  The end result will look like this:

#underheader h1.sitename {
padding: 0 0 0 0;
position: relative;
font-size: 23pt;
width: 600px;
color: #ffffff;
}

#underheader h2.sitename {
padding: 0 0 0 0;
position: relative;
font-size: 23pt;
width: 600px;
color: #ffffff;
}

After you update the file, the site title on your new post pages should look exactly as is does on the homepage.  Now use this same method to create  new #h1.postTitle formatting to fix the appearance of your <h1> wrapped post titles, as well.

An Important Reminder About Header File Updates

One important thing to remember after you’ve completed this process: any changes that you make to your “header.php” file will now only affect the homepage of your site, and you’ll have to make the same change to the header code that you pasted into the “single.php” file as well.  If, for instance, you insert any tracking code or scripts in the homepage header, make sure you go and insert them on the single post file too.

So, what do you think: worth the trouble or not?  The whole process of switching your H1/H2 tags on WordPress posts is much easier than this long tutorial might make it seem.  And I’ve already started to see more organic traffic from implementing this WordPress SEO secret on my own blog.

 

Does Your Web Site Turn Off Search Engine Crawlers?

 

Is your Web site structure up to par? Can a robot get through the code easily, or is the code a mess that is bundled up and would take days for someone to weed through to understand what’s going on? We’re not talking about what languages you’re using, but rather the way it’s built.

Use external CSS to control your site. Let that one file hold all the code that controls the appearance of your site, including fonts, colors, bolded text, image placements, content placement and your <Table> or <div> tags. Try to avoid nested tables.

Be sure to use include files for ALL your JavaScript code; if you’re building from scratch, make it a top priority to include all scripting in external include files. It will work just fine if it is coded correctly. Use include files for site-wide elements like navigation, footers and other places that contain the same content on all pages. The benefit here is that making changes to one page rather than 100 pages saves you time!

Use text for navigations with colored backgrounds, avoid using JavaScript menus unless you’re certain that it is crawl-able. Often times, I see Web sites use sophisticated menus and they look awesome, but robots can’t seem to get to the second-level navigation… from the home page!

When looking for a content management system (CMS), be sure you’re getting your money’s worth. Are they SEO compliant? Do they have the proper fields in place to allow unique Meta data for EVERY single page? Often times, CMS’s come without these extra fields and you either have to pay a programmer to create these modules or purchase an upgrade. Often the creators of CMS tie the <Title> tag with the navigation and the page header; these fields must be independent of each other.  Changing the <Title> tag in these systems can change the content of the navigation and the page header; it’s not what you want to do.

These are just a few key areas to allow robots to crawl easily through your Web site. However, there are many more. When was the last time you checked your Web site structure?

Here at Fathom, we take site structure seriously. All clients go through an extensive technical analysis to identify the potential areas that may hinder them from getting the rankings they want.

 

Want More Usability and Visibility? Check Your Sitemap

People only use them 7% of the time.  7 years ago the number was at 27%.    Despite the low numbers, Jakob Nielsen’s latest usability study on sitemaps states that having them done right is a good thing because they “don’t hurt,” “cost very little” and “do help a few people.”

I would add a 4th reason to do them right: search engines. As Bradley Leese has written (see Part 6), sitemaps:

  • offer search bots  “an additional point of access” for the individual pages of your site
  • “document the physical directory structure” of your site

One component of top search results and Google PageRank is Google’s ability to explore and comprehend your site.  The easier it can find and categorize your site, the greater your chances will be of getting listed high on its result pages.

Read the rest of Jakob Nielsen’s article or download the entire 176-pg. study for detailed instruction on proper sitemap structuring.

Do you have a sitemap?  When was the last time you checked yours?

Don’t leave your visitors–human or robot–out in the cold.

Photo courtesy of QTea via Flickr.

 

And the Fight Continues: Subdomains vs. Subfolders, Part 2

What is the point of using subfolders when Google will no longer treat them as independent entities from the root domain? Vanessa Fox writes at Search Engine Land:

 

“Google is no longer treating subdomains (blog.widgets.com versus widgets.com) independently, instead attaching some association between them. The ranking algorithms have been tweaked so that pages from multiple subdomains have a much higher relevance bar to clear in order to be shown.”

I would have to agree with Loren Baker from his blog post “Subdomains or Subfolders : Which are Better for SEO?”:

“So, in conclusion, if you’d like to build the equity of one web site or entity, I suggest using a subfolder. If you’d like to build an entire new entity with its own equity, launch a subdomain.”

However, when client ask me if they should have subdomain in there web structure I tell them, “I personally would put the website into subfolders before I put it into subdomains.” From my experience, I have seen Google giving more credit to the root domain when I have the site in a subfolder format. But then case studies like the Home Depot example in Loren Bakers blog will prove us subfolder preacher wrong.

So at the end of the day, what is your method? subFolder or subDomains?

 

You Got Problems and Google Knows It!

There are endless SEO philosophical debates on Sphinn, Twitter, various forums and virtual water coolers about how much you should listen to Google. I’m in the camp that says we should listen closely to what they say, observe what we can about their actions and always keep in mind that they will ALWAYS act in their own self interest. In other words, if  the “Jump!” edict is issued, it is wise to look at where you might land before you ask “How high?”.

With that soft disclaimer, let’s look at an instance where it makes perfect sense to listen to Google; when they tell you about problems on your website.

Recently, they announced that they will generate messages about problems to be retrieved at Webmaster Central, even before you verify. This is far better than trying to circumvent inevitable phishing schemes that would follow email outreach to webmaster@domain.com attempts.

Webmaster Central verification will allow you to see feedback from Google in areas of crawl problems, what the Google crawlers see, the text in links from other sites. It goes on and on.

google-content-analysis-breadcrumb.jpgOne area I’d like to point out is the non-indexable content category. I usually try to keep most of my content indexable. However,  I was able to take off my SEO hat for the weekend recently and threw a flash tease page on a friend’s website. It was very refreshing. Soon I saw in the content analysis section a warning about non-indexable flash content. The other content they might report here include video or images. Because I really didn’t care about the SEO impact of the splash page, I made no effort to correct it.

According to the Webmaster Central help, the other content problems they choose to report:

Data that may be included on this page includes:

    * Title problems: Potential problems with the title tag on your pages, such as missing or repeated page titles.
    * Meta description problems: Potential problems with duplicate or otherwise problematic meta descriptions.
    * Non-indexable content: Pages containing non-indexable content, such as Flash files, video, or images.

As I stated earlier, I’m not suggesting that you spend every ounce of energy making certain that Google doesn’t have any problems to report. There are many variables that you have to consider. But you would be a fool to not even listen to what they have to say.

 

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