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Setting Up Your AdWords Campaign for Success

Several weeks ago we talked about the impact of your quality score on your AdWords campaigns.  Today we’ll go into more detail about how to set up your AdWords campaigns for success with high quality scores.

First, keep in mind the principles of a good campaign:

  1. Target only searchers who are interested in your offer by carefully selecting your keywords.
  2. Make your offer clear, compelling, and persuasive in your ad copy.
  3. Fulfill the promise of your ad with a positive experience on your webpage.

The best way to achieve this is to set up your campaigns in small ad groups so you can closely match your keywords with highly targeted ad copy and the best landing page.  Start with a small number of keywords in each ad group.  Focus on quality, not quantity.  Avoid ambiguous keywords and only select keywords that a searcher would use when looking for your product or service.  For best results these keywords should almost be synonyms.  Keywords with different meanings should go into a separate ad group.  In the previous post we learned that a big part of your quality score is the historical click-through-rate (CTR).  Having your campaigns set up in tight ad groups will increase your CTR as searchers see a highly relevant ad for their keyword.  This sets up your campaigns for a good historical CTR from the start.

You can expand your keywords later, but you must start small to set your campaigns up for success in the long-run.  After you have achieved a quality score of 7 or better for a few weeks you can start to add keywords, but do this slowly, adding a few more relevant keywords at a time.  If these new keywords don’t achieve high quality scores abandon them quickly so you don’t bring down the quality scores of your other keywords.

While it isn’t necessary to use the keyword in your ad copy, it may be helpful to use it.  When the keyword in your ad matches the search term the keyword in your ad will appear bold on the search engine results page.  This might be the push a searcher needs to notice and click on your ad, improving CTR.  You can also dynamically insert the keyword into your ad so the searcher will see their exact keyword in the ad copy.  Make sure the offer in your ads is clear and enticing and include a call to action so the searcher knows what to do once they get to your website.

When you select the landing page for your ad group make sure it is the most relevant page to go with that keyword and ad copy combination.  Get as specific as possible.  For example, use a product page as a landing page instead of your home page or a category page.  Also, avoid any quality score penalties by making your privacy policy available, making sure your site loads within a reasonable amount of time, and including original content.  If you are selling a product that Google considers to be unsafe or illegal your account can be suspended, but hopefully that isn’t something to worry about!

Overall, you will set your AdWords campaigns up for success when searchers see relevant ads and are taken to websites that meet their needs.  With highly targeted keywords, ads, and landing pages in your campaigns searchers will find exactly what they are looking for.  This makes them happy, so AdWords rewards you, the advertiser, with good quality scores and a lower cost-per-click.

 

 

Optimize Your Landing Page

What makes a good PPC landing page great?  It is one where visitors complete your goal, whether its making a purchase, sign up for a webinar, request more information, or something else.  The only way to continually optimize your landing page is to test new versions of it.  We’ll give you some tips to start creating a better landing page.

  • Clean pages are better than cluttered pages. Don’t have too much copy on the page, but don’t tell new visitors too little either.  About 100-300 words in short paragraphs, bullet points, or lists is best.
  • Focus on conversions. The best place for a call to action is on the right side of the page.  Make the conversion button bigger and brighter than you think you need and place it above the browser fold.  Keep things simple by only providing 1-2 options and remove all other links.  Only include fields in your contact form that are absolutely necessary.
  • Include action verbs in the headline and submission button. Make sure your visitors know what to do.  Keep your message consistent throughout the text and use the same verb on the submission button instead of the word “submit.”

Once you have these basics down, test a few versions of the landing page.  Try changing the color of the submit button, the action verb, copy, or images to see how visitors react.  The Google Website Optimizer is a fantastic free tool that allows you to test these elements.  Google provides great tutorials and tips to help you get started.

Run an experiment on two landing pages to see which converts best, but don’t stop there.  Take the better performing one and test it against a new version.  Continue to run these experiments and your landing pages will get better and better over time!

 

Quality Score in Paid Search

It seems like everyone is dabbling in Paid Search these days. With free advertiser credits from Adwords, free DIY webinars, and countless Paid Search Blogs, there is a ton of information and resources to get started with online advertising. Plus unlike an SEO campaign, your Paid Search campaign can be up and running in as little as 30 minutes, and you can receive instant traffic to your website.

But after the easy campaign setup process, figuring out what to do next can be difficult.  What can you do to optimize your campaign, compete on your keywords and keep your costs down? Working on your quality score is a start.

The “quality score” was created by Google to analyze the relevance of keywords in your campaign.  It is benefit advertisers who create highly relevant campaigns, online Google searchers and of course Google’s own business.  It helps advertisers achieve an overall lower cost per click when they choose the right combination of keywords, ad copy, and landing pages.  The optimized campaigns then in turn help the search users by displaying highly relevant ads and landing pages for their given search query. And Google does well when ads are clicked (revenue) and users gain confidence in Google’s ability to provide relevant search results.

Running campaigns that are not highly relevant can hurt an advertiser over time.  Google doesn’t shut down campaigns that are not relevant, but rather charges a premium cost-per-click that will help “punish” bad advertising practices and push lower performing ads down in display order.

There are a number of components that go into calculating the quality score:

  • Historical Click-Through-Rate (CTR) – This includes the CTR of the keyword and matched ad, CTR of the account, CTR of the display URL, and CTR of results in the searcher’s geography.
  • Relevance – This is based on the searcher’s behavior.  Does your keyword and ad copy combination entice a searcher’s to click on your ad?  This includes how well your keyword and ad copy addresses the intent of the searcher.  For example, keywords can have multiple meanings or be used at different points in the buying cycle.
  • Landing Page Quality – Until recently you only had to worry about the content on your landing page for your own business purposes – to generate leads, sales, or meet your business goals.  Now, Google is starting to take your website content into consideration when calculating your quality score, which makes sense.  It helps line up the searcher’s and the advertiser’s best interests, which in turn makes Google a better search engine.

Overall, quality scores help align everyone’s interests.  Higher quality scores lead to lower costs-per-click for the advertiser, a better user experience for the searcher, and a better search reputation for Google.

 

 

Google AdWords Updates Location Targeting

Google AdWords has recently updated location targeting in the “Campaign Settings” section. It will now actually show you an estimated reach.

According to Google, “the reach estimate may differ significantly from census population data, because it is based on the number of users seen on Google properties. In addition, the reach estimate varies due to a range of factors, including the number of devices or browsers per user, the number of outside visitors to the selected location, and the length of user activity.”

This will now give you a better idea at how many potential users you are reaching in the areas you choose to target!

 

Lessen the Impact of Google Search Privacy Changes on your Analytics

Last week, Google announced on its blog that it was making some changes that will affect the availability of search engine data. Google claims that these changes are being made in an effort to make search more secure.

What is Changing?

Essentially, users who are signed into a Google service on their browser will be redirected to the secure version of Google search (https://www.google.com). Searches made from this secure version of Google are encrypted, so the keyword terms that users type in their search are “protected” – sort of.*

How Do I Know If I’m Signed In?

If you see something like this in the upper right hand of your browser, you are currently signed in to a Google service and your searches will be encrypted.

Google secure search

How Often Do People Really Sign In Before Doing A Search?

At first thought, it might seem like the number of people who sign in to Google immediately after opening a browser to do a search is probably low. And it probably is. However, a lot of people will decide to make a search after visiting Gmail. Unless they manually log out of Gmail, they will still be logged in when they perform their search.

The same thing applies with any of Google’s other dozens of free services. And we hear they are quite popular. Although, it’s worth mentioning that Google estimates that only 10% of all searches will now be encrypted.

So What’s the Big Deal?

By encrypting these searches, website owners will lose valuable information about the people who visit their sites. Particularly, they will lose information about what search terms people used to find them on the web. Knowing these search terms is a critical part of organic search engine optimization; it helps website owners learn how to target the right audiences with their website content.

This data is also invaluable for paid search marketers and managers of PPC programs (such as Adwords) because it provides insight into how their campaigns are working.

Starting on 10/18/2011, website owners and internet marketers will see this for every encrypted search:

Google hidden search results

I wonder what the keywords were for those two visits…

Why Can’t We Get This Info From Somewhere Else?

You see, the only way that website owners and search engine marketers can have access to this information in the first place is because Google provides it: whether you are using Google Analytics, Omniture or another search engine metrics provider. If Google decides not to share data about the people using its search engine, there is nowhere else to get it (unless you commissioned a really large and expensive focus group).

OK, So What Can We Do About It?

Understanding what this means is the first step in understanding what you should do about it. And to do that you need to know exactly how many visits to your site this change is affecting (we will demonstrate with Google Analytics, but you can find similar solutions with Omniture or your preferred analytics packages).

1. Find the # of encrypted visits and divide by the total number of Google visits

Run these numbers from 10/18/2011 to 10/25/2011 (the first week this new change has been in effect). In that week www.webbedmarketing.com missed out on search term data from 2 out of 875 visitors. So less than 1% had encrypted search terms. We found similar results for most of our clients – a far cry from the 10% of visits that Google estimated.

But what if your site is missing out on a significantly higher percentage of search data? Or if the results climb as the update has been out longer and perhaps more people begin performing searches while logged in? With the way Google has been promoting some of its newer service, like Google +, it would not be a surprise to see the number of encrypted searches increase over time.

2. Set up and monitor an internal site search

Almost every website has some sort of internal search engine allowing visitors to try to find what they are looking for once they have arrived on the homepage. But what most people don’t know is that you can track the terms that visitors are searching for in Google Analytics. So if Google is going to hide some search data from you, why not expand your data source by including searches happening on your own site?

Instructions from Google how to set up and monitor a site search.

Unfortunately, this won’t help provide information on the missing data for monitoring paid search campaigns. Hopefully the relatively low percentage of affected data will keep this from being a real issue. But a site search will provide insight for organic SEO.

A good search engine marketer will tell you that an internal site search has always been a great place to mine data for organic SEO. For example, if you review the searches taking place on your website and find an unusually high number of visitors searching for a particular product or service – and you don’t currently offer it – maybe you should consider adding it (and building a keyword rich landing page to go with it, of course).

So there you have it – two simple steps and you’ll be likely never to notice the changes that everyone is making such a big fuss about!

 

*Wait, What Did You Mean Encrypted Search Terms Would Only Be “Sort Of” Protected?

Oh that…

Well, here’s the thing: Google claims that they are taking these steps in the earnest effort to protect the privacy of its users. But a lot of people just aren’t buying it.

You see, Google is encrypting the search term data from its logged in users. But they are not keeping it hidden from everyone. As a matter of fact, there is one online community who will still have access to this encrypted data: Google Adwords users.

That’s right, those who pay for Google’s Adwords package will NOT be shut out from the encrypted search data. Competing PPC ad platforms, however, will. So while everyone else is seeing (not provided), Google Adwords users will know that these visitors were actually searching for “jelly donuts” or whatever the case may be.

 

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